Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
spacious rooms
mildew smell
hard to find location
7.6/10
Very good
Rooms
6.8
Location
7.2
Service
8.9
Dining
7.6
Guest reviews
7.6/10
based on 10 reviews
7.7
7.7/10 based on 255 reviews
Floyd
United States,
April
2024
7.8/10
I absolutely loved my stay at this hotel. The location was perfect, nestled in the heart of Japan between Tokyo and Osaka, making it a convenient spot to explore. The rooms were incredibly spacious, but unfortunately, there was a strange mildew smell which was a bit off-putting. The service was top-notch with friendly and helpful staff ready to assist with anything. The dining experience was delightful, especially the Italian grilled meat. However, the facilities were a bit lacking, potentially needing some upgrades to enhance the overall experience.
Rooms
7.0
Despite the strange mildew smell, the rooms were incredibly spacious.
Service
9.0
The staff here were incredibly friendly and helpful, always going above and beyond to make my stay enjoyable.
Location
8.0
Being situated in Japan, this hotel was nestled in a prime location between Tokyo and Osaka, making it a great spot for exploring both cities.
Dining
9.0
The dining experience was a highlight, especially the delicious Italian grilled meat.
Facilities
6.0
While the facilities were adequate, they could use some improvements to match the standard of the rest of the hotel.
Neil
United Kingdom,
April
2024
7.4/10
The hotel offers spacious rooms with a strange mildew smell but overall comfortable stay. The service is friendly and helpful, with convenient laundry and grocery shopping services available. The location is a bit challenging to find in Japan but positioned conveniently between Tokyo and Osaka. The dining options include a tasty laksa dish. The facilities are well-equipped but may require improvement in certain areas.
Rooms
7.0
Although the rooms had a strange mildew smell, they were spacious.
Service
9.0
The service was friendly and helpful, offering dry cleaning, housekeeping, grocery shopping service, and laundry assistance.
Location
6.0
The hotel is situated between Tokyo and Osaka, making it a bit hard to find in Japan.
Dining
8.0
Enjoyed a tasty laksa dish during my dining experience.
Facilities
7.0
The facilities were adequate, but some areas could use enhancement.
Jeffrey
United States,
April
2024
8.0/10
I loved the spacious rooms, but there was a strange mildew smell lingering which was a bit off-putting. The service was fantastic; the staff was so friendly and helpful. The location was a bit tricky to find in Japan, being between Tokyo and Osaka, but it's a great spot once you locate it. The Italian food at the dining was delicious. The facilities were top-notch but could use some improvements.
Rooms
7.0
The rooms were spacious, but there was a strange mildew smell.
Service
9.0
The service was great; the staff was friendly and helpful.
Location
8.0
The location was a bit hard to find in Japan, being between Tokyo and Osaka, but it's a unique spot once you figure it out.
Dining
8.0
The Italian food at the dining was fantastic.
Facilities
8.0
The facilities were good but could use some improvements.
friendly staff
mildew smell
Harry
United States,
March
2024
7.4/10
My stay at this hotel was a mixed experience. The rooms were spacious but had a strange mildew smell, which was a bit off-putting. The service was top-notch with friendly and helpful staff offering various convenient services. The location was a bit tricky to find in Japan, situated between Tokyo and Osaka, but once located, it was convenient. The dining experience provided traditional regional homemade products, which was a nice touch. The facilities were decent, but there is room for improvement.
Rooms
7.0
The rooms, despite being spacious, had a strange mildew smell.
Service
9.0
The staff here were friendly and always ready to help with services like dry cleaning, housekeeping, grocery shopping, and laundry.
Location
6.0
Finding the hotel in Japan, between Tokyo and Osaka, was a bit challenging, but once located, it was a convenient spot.
Dining
8.0
I enjoyed the dining experience with traditional homemade products.
Facilities
7.0
The facilities were decent but could be improved.
Joel
United States,
February
2024
7.8/10
I found this hotel to be a mixed experience overall. The rooms, despite being spacious, had a strange mildew smell that was a bit off-putting. On the bright side, the service was top-notch with friendly and helpful staff ready to assist with dry cleaning, housekeeping, grocery shopping service, and laundry. The location, though somewhat hard to find in Japan between Tokyo and Osaka, offered a unique and convenient position. The dining experience was decent, especially when trying the grilled steaks, and the facilities were satisfactory.
Rooms
7.0
The rooms, although spacious, had a strange mildew smell.
Service
9.0
The staff here were friendly and incredibly helpful, offering services like dry cleaning, housekeeping, grocery shopping assistance, and laundry.
Location
8.0
This hotel, while a bit challenging to locate between Tokyo and Osaka in Japan, offers a unique location that has its own charm and convenience.
Dining
8.0
The dining experience, especially when savoring the grilled steaks, was enjoyable.
Facilities
7.0
The hotel's facilities were decent and served their purpose adequately.
Robert
United States,
January
2024
7.4/10
The hotel offers spacious rooms with a strange mildew smell, but they were overall comfortable. The service provided was friendly and helpful, offering dry cleaning, housekeeping, grocery shopping service, and laundry. The location was a bit hard to find in Japan, situated between Tokyo and Osaka. The dining experience included wood-fired pizzas. The facilities were adequate.
Rooms
7.0
Despite the strange mildew smell, the rooms were spacious and comfortable.
Service
9.0
The staff were friendly and helpful, offering various services like dry cleaning, housekeeping, grocery shopping, and laundry.
Location
6.0
The hotel's location is a bit challenging to locate in Japan, between Tokyo and Osaka.
Dining
8.0
Enjoy wood-fired pizzas during your dining experience.
Facilities
7.0
The facilities provided were satisfactory for a comfortable stay.
John
United Kingdom,
November
2023
7.6/10
The hotel is situated in a wonderful spot between Tokyo and Osaka, making it convenient for exploring both cities. The rooms, despite being spacious, were affected by a strange mildew smell that detracted from the overall experience. The service was top-notch, with friendly and helpful staff offering a range of convenient services. Although the location in Japan might be a bit hard to find, it's a strategic point for travelers between Tokyo and Osaka.
Rooms
6.0
The rooms were spacious but had a strange mildew smell.
Service
9.0
The service was friendly and helpful, offering various conveniences like dry cleaning, housekeeping, and laundry services.
Location
8.0
The hotel's location, while a bit challenging to locate within Japan, is ideal for travelers wanting to explore both Tokyo and Osaka.
Dining
7.0
The dining experience offered gourmet pizzas but lacked variety in other options.
Facilities
8.0
The facilities provided were modern and convenient for guests, enhancing the overall stay.
John
United Kingdom,
September
2023
7.2/10
The hotel is tucked away in a unique spot between Tokyo and Osaka, making it a bit tricky to find in Japan. The rooms, while spacious, had a strange mildew smell. The service was top-notch with friendly and helpful staff offering dry cleaning, housekeeping, grocery shopping service, and laundry. The location might be a challenge to find, but it's a perfect midpoint between two major cities in Japan. The dining experience included raw fish which might not be appealing to all guests. The facilities were convenient and modern, but the room odor was a downside.
Rooms
6.0
The spacious rooms had a strange mildew smell.
Service
9.0
The service was friendly and helpful, with a range of convenient offerings.
Location
7.0
The location is a bit challenging to locate in Japan between Tokyo and Osaka.
Dining
6.0
The dining experience included raw fish which may not suit all tastes.
Facilities
8.0
The facilities were modern and convenient, but the room odor was a drawback.
Susan
United Kingdom,
June
2023
8.0/10
The hotel is nestled between Tokyo and Osaka in Japan, offering a convenient location for travelers. The rooms, although spacious, had a slight mildew smell that detracted from the experience. The service was top-notch with friendly and helpful staff available for dry cleaning, housekeeping, grocery shopping service, and laundry. Overall, the facilities provided a good stay with some areas for improvement.
Rooms
7.0
The spacious rooms had a strange mildew smell.
Service
9.0
The staff were friendly and helpful with various services.
Location
8.0
The hotel's location between Tokyo and Osaka in Japan can be a bit hard to find but offers a strategic position for travelers.
Dining
8.0
The dining experience included delicious hash browns.
Facilities
8.0
The facilities provided a satisfactory stay.
Will
United Kingdom,
May
2023
7.0/10
The hotel is situated in Japan, between Tokyo and Osaka, making it a bit hard to find but offers a convenient location. The rooms were spacious, but unfortunately, there was a strange mildew smell present. The service was friendly and helpful, providing dry cleaning, housekeeping, grocery shopping service, and laundry. The dining experience included scrambled eggs. Overall, it's a decent option with some minor drawbacks to consider.
Rooms
7.0
The rooms were spacious but had a strange mildew smell.
Service
8.0
The service was friendly and helpful.
Location
7.0
The hotel is located in Japan, between Tokyo and Osaka, which can be a bit hard to find, but it's a convenient spot.
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